Customer Service

Prime Gaeden outdoor product is your best choice.Because our team will be on hand in order to help answer any question or concern you might have. Whether you're looking for product care information, warranty facts, delivery or pickup scheduling, ordering status, or something else, the information below contain what you need or want to know.If you don't see what you're looking for, also can contact Customer Service for individual service.

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Delivery/Pickup Options and Scheduling

Whether you decide to pick up your product , we're committed exceeding your expectations.

Retail and Delivery Policies

In the essence of fairness, we has instituted policies pertaining to merchandise purchase, delivery, pickup, return, and more. Priem garden pledges to act ethically, in accordance with these policies. 

Replacement Parts & Returns

We stand behind every product we make. If your product is missing hardware or parts, simply fill out our replacement parts request form. If for whatever reason you are unsatisfied with any Prime Garden product, please contact us and initiate a product return or replacement request.